Professional Experience

 

Accomplished Administrative and HR Support Specialist with extensive experience providing executive, operational, and HR-aligned support across healthcare, legal, and corporate environments. Recognized for driving efficiency, streamlining processes, and ensuring smooth day-to-day operations while leveraging foundational HR knowledge from aPHR coursework.

  • Skilled in managing complex schedules, coordinating cross-departmental initiatives, and facilitating communication at all organizational levels.

  • Adept at creating, editing, and formatting professional documents, reports, and presentations.

  • Strong analytical, project management, and problem-solving abilities with attention to detail and organizational excellence.

  • Experienced in staff training, workflow optimization, process improvement, and HR-aligned administrative practices.

  • Knowledgeable in strategic HR management, employee lifecycle practices, DEI initiatives, performance management, and employment law.

  • Proficient in Microsoft Office Suite, Visual Basics, Juris, LucidChart, CourtLink, Interwoven-Filesite, WellSky, and SmartLinx.

Core Competencies

  • Executive & Administrative Support

  • HR Policies & Compliance (aPHR Coursework)

  • Employee Engagement & Retention Strategies

  • Performance Management & Appraisals

  • DEI Strategy & Implementation

  • Recruitment, Onboarding & Staff Training

  • Workflow & Process Optimization

  • Scheduling & Calendar Management

  • Document & Presentation Development

  • Statistical Research & Reporting

  • Quality Assurance & Compliance

  • Legal & Healthcare Administration

Professional Experience

Valley Forge Medical Center | Norristown, PA – Executive Assistant
2024 – Present

  • Manage and optimize provider schedules using SmartLinx to ensure alignment with organizational priorities.

  • Assisted leadership with HR-related initiatives, including policy review, employee engagement, and performance tracking, leveraging aPHR coursework knowledge.Prepare, edit, and format internal documents, including meeting summaries, SOPs, and presentations, maintaining clarity and professionalism.

  • Coordinate internal and external meetings via Outlook, minimizing conflicts and supporting team collaboration.

  • Partner with cross-functional teams to implement and refine patient record templates (WellSky), including testing, feedback, and staff training.

  • Develop Microsoft Office training materials and guide staff in process workflows, prior authorization procedures, and ICD-10 coding.

  • Support pharmacy tracking, medication inventory, and waste documentation to maintain regulatory compliance.

  • Provide administrative assistance during sensitive meetings, ensuring fairness, professionalism, and effective communication.

  • Designed an Excel-based system to monitor medication usage and waste, featuring interactive Pivot Tables for efficient reporting.

  • Assisted leadership with provider well-being initiatives and recommended process improvements to enhance non-clinical patient support.

InHospital Physicians | Blue Bell, PA – Executive Assistant
2023 – 2024

  • Provided high-level administrative support to the Executive Director and leadership team.

  • Drafted correspondence, reports, and internal documents, ensuring accuracy and timely delivery.

  • Coordinated meetings, recorded minutes, and managed follow-up tasks to support executive decision-making.

  • Oversaw incoming communications, filtering and summarizing key information for leadership review.

  • Managed office operations including recordkeeping, supply inventory, mail, and basic bookkeeping.

  • Supported expense tracking, bank deposits, and other administrative tasks as assigned.

Fox Rothschild | Blue Bell, PA – Legal Administrative Assistant / Client Service Specialist
2022 – 2023

  • Managed client-specific data and coordinated workflow to support attorneys and client interactions.

  • Oversaw attorney calendars, travel arrangements, and deadlines to ensure smooth operations.

  • Assisted with new client intake, matter openings, conflict checks, and recordkeeping.

  • Collaborated on client billing and coordinated projects with Legal Team Assistants and other firm resources.

  • Maintained strict adherence to firm policies and confidentiality standards.

Kessler, Topaz, Meltzer, Check LLP | Radnor, PA
Administrative Assistant (2014–2017)

  • Provided direct support to four Managing Partners, managing calendars, time entries, and client communications.

  • Oversaw client relations for settlement matters and performed conflict checks.

  • Managed filing systems, office correspondence, and general administrative duties.

  • Scheduled court deadlines using Corerelate software.

File Clerk (2004–2014)

  • Maintained Securities Lead Counsel file room, ensuring efficient retrieval and tracking of documents.

  • Implemented cost-tracking and filing system improvements to optimize office operations.

  • Coordinated maintenance of office equipment and vendor relationships, achieving significant cost savings.

  • Managed office supply inventory for a 200-employee law firm.

Reliable Management Companies | Philadelphia, PA – Assistant Office Service Manager
1999 – 2004

  • Supported account and office management at Dilworth Paxson Law Firm.

  • Supervised and trained a team of 12 on office equipment and administrative best practices.

  • Prepared monthly reports, EOM statements, and production records.

  • Assisted with hiring, performance evaluations, and staff development.

  • Coordinated meetings, mail, payroll processing, and general office operations.